How to place an order?
After you confirmed what exactly you are looking for,kindly let us know the article no.,quantities,sizes,colors and the shipping information,then we will send you the proforma invoice to complete you order.
What is your MOQ?
Normally we request MOQ 10 pieces per style per color,actually it's depend on the type of products,we will confirm this on our quotation sheet.we'd like to cooperate with some good
potential customers with a lower minimun quantities request for long-term business.
May I know your payment terms?
We'd prefer bank transfer(T/T) for all our orders(normally 30% deposit,70% balance before shipment).
Can I get some discounts if I order a big quantities?
There is a different discounts for our customers with different quantity ranges.
Can i get samples for quality and workmanship checking?
Yes,we always like to send samples to our customers for quality and workmanship checking,the samples will charge at double unit price,once you confirm your bulk order to us,you can deduct this extra cost from the payment. Leadtime:7-15 days.
Can i use your lamps in our country?
All lamps can be compatible with diffferent voltage(from 110V-240V) in different countries,also can meet the necessary safty standard with differents country's requirement,e.g CE&UL standard.
How about your packing?
All lampes with overall foam wrapped inside and outside standard shipping cartons.wooden or other special requirement for packing will be charge accordingly.
How long will it take for my order?
It's depends on the size of your order,we will confirm the leadtime in our proforma invoice.
How much of the shipping cost?
It's depend on the size of your order and your preferred shipping menthod.kindly advise your nearest airport or sea port if you request send the goods by air or by sea.
What about your warranties for your producst.
All Boyah lighting products come with two years guarantees againt defects in materials or workmanship.
Please feel free to feedback immediately if you are not pleased with our quality or service. For the overseas orders, we guarantee most accessories. However, lamp items must not be returned since the shipping cost is high. Provided emails with details including pictures, we will send replacements at our cost to repair the lamps or compensate new ones in some coming orders. In some special cases we may turn to a discount as a solution.
Can i visit you?
Sure,we always welcome our customers to visit our showroom and plant.
Can you do some customized products?
Yes,All OEM orders welcome.kindly give us your sketches with detialed requirements or original samples for us reference.